I'm interested in hearing how you feel about your dental insurance company. I deal with them on a daily basis and OH! the stories I could tell. Such as: Anesthetic is not a covered benefit because it's considered elective. Really?
How about this one: We deducted benefits from one patient because another patient with the same insurance plan owes us money. Yep! Just dealt with that one.
Now it's your turn. I'd love to hear some of your stories.